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Reduce Return Costs

Ways to reduce and optimise your return cost

Customer-borne shipping for selected return reason(s)

Allows your customers to bear the shipping fee for orders that are returned for specific reasons.

Return Shipping
Customers pay return shipping for refund request

Assigning return shipping fees to customers by return methods

Return Shipping
Return Management
Return Operations
International customers pay for return shipping

Optimize your cost by having your international customers to bear the shipping fee

Return Shipping
Return Management
Discourage refunds by charging additional processing fee

Auto-deduct processing fee from refunds to encourage returns for store credit and exchanges

Store Credit
Exchanges
Refunds
Return Operations