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Create rules to streamline your customer support team's workflow
Save time by manually approving only the requests that require review, and automate the rest
Automatically assign the shipping fee to your customer or yourself and email label to customer
Prevent customers from submitting requests for items they bought on sale by using product tags
Account exceptions for usually considered unreturnable items (e.g. a damaged sale item)
Account for exceptions where a customer needs to place a return outside of the standard window
Classify items as non-returnable if they have been discounted above a certain amount
Allow returns for orders that have been purchased with a newcomer's discount code (e.g. WELCOME10)