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Explore resources from our team

We've curated a mix of insights and strategies from working with hundreds of our brands.

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November 10, 2025

Make Gift Returns Easy This Holiday Season 🎁

Reduce post-holiday support load with self-serve gift returns that work even when recipients don’t have order details.

November 10, 2025

From Chaos to Control: Managing Returns During BFCM

Stay in control this BFCM with practical strategies to reduce return chaos, protect stock, and retain more sales.

By Billie drives 40% new customers with branded resale

By Billie partnered with PostCo to launch their branded resale platform, driving 40% new customers and boosting average order value. See how they shifted resale traffic back to their own site and built a more sustainable, high-retention customer journey.

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January 9, 2024

Expert tips for handling jewellery returns

Make your returns shine with these lessons from our best jewellery brands.

January 30, 2023

Essential tips for the holiday returns

Gear up for the holiday returns using some of our strategies.

December 8, 2022

4 reasons why you should automate your returns

Remove unnecessary friction in your business

December 7, 2022

4 return strategies for swimwear brands

Get return strategies from our best swimwear brands.

December 7, 2022

Policy rules: 5 ways to simplify your return workflow

Shave off the manual work and learn how you can automate your returns.

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